Please read these Terms Of Use carefully before using the Website. These Terms of Use (“Terms of Use”) constitute a legally binding agreement by and between Shikherjee Jewellers (I) LLP (“the Firm”) and you and/or any third party accessing the Website through your electronic device, concerning your use of the Website under the name of “www.shikherjee.com” (“Website”). By using the Website, you represent and warrant that you have read and understood, and agree to be bound by, the Terms of Use and Privacy Policy, which is available on the Website. The Terms of Use along with the Privacy Policy extends to both users, who visit the Website but do not transact any business on the Website (“Users / Guests/ you”) as well as users who are registered on the Website to transact business on the Website (“Registered Users”).

The Firm reserves the right, in its sole discretion, without any obligation and without any notice requirement and for any reason, to change revise or reissue the Terms of Use or Privacy Policy and to suspend and/or deny access to the Website or portions thereof. The Firm is not bound to provide you with any updates or notice of such revisions to the Terms of Use, and you should visit the Terms of Use regularly to review the applicable terms. Your continued use of the Website signifies your acceptance of any revisions and explicit renewal of your consent to such revisions. The Terms of Use control the relationship between the Firm and you. They do not create any third party beneficiary rights.

The Website provides products for sale, investment, other related information such as trading,pricing and news in relation to diamonds, gold, coloured stones, precious gems and jewellery.The Website offers services to both Users and Registered Users who wish to purchase gold,diamonds or other type of jewellery available on the Website for personal consumption. You may receive recommendations from an inhouse gemologist, a list of grade diamonds for investment or other recommended good buys. However, you agree and acknowledge the Firm does not guarantee any of these recommendations and you shall, under no circumstances, hold the Firm liable for any loss and/or damage suffered by placing reliance on these recommendations.

There is a possibility that a product ordered by a User and/or Registered User might not be available/ be out of stock at the time of/ after placing an order. This may occur before we are able to post a notification on the Website. In such cases, we will contact you directly to discuss possible options.

1. Kindly note the following about the metal used in the products sold on the Website (there will be further specifications mentioned for each piece of jewellery on the product description section) :
a. The motifs in jewellery are set in 22 karats gold which is hallmarked
b. The stem and push back / screw back in earrings are set in 18 karat gold
c. All links in the necklaces, bracelets and earrings are set in brass /18 karat gold
e. The jewellery findings are either set in 18k/22k gold or brass with micron gold plating
2. Further, all clasps for the bracelets are set in brass with micron gold plating.
3. Pearls and coloured stones in all jewellery consisting of the same i.e. earrings, rings,necklaces, bracelets, maang tikka, pendants, etc., are strung on brass wires.
4. All designer pieces of jewellery i.e. base of bracelets or chains in necklaces are set in either brass or gold. However, as stated above, in point no. 1(a), all center motifs are set in 22 karat gold.
5. All pieces advertised have size/dimension in the description provided on the Website to help you visualize the actual size of the piece.

Every piece of Jewellery is a labour of love. Each piece of Polki Jewellery is meticulously handcrafted by highly specialized craftsmen. So, when ordering your Polki Jewellery online be patient – since you really can’t rush a work of art!

At Shikherjee, you’re always assured of quality. It is the only certified Polki brand in India. Every piece of jewellery comes with a certificate of authenticity from our inhouse laboratory – for the Polki as well as the gold thus reaffirming the genuiness of all Shikherjee products.

Polki is one of the hardest precious stones, and as a result needs to be set in 22 karat gold, because anything lighter would not be able to hold these stones securely. At Shikherjee, Polki is set only in gold of 22-karat purity. This ensures the durability of all jewellery pieces purchased here.

Using a proprietary rolling technique, shikherjee.com is able to keep the weight of the elements to a minimum, thus keeping the jewellery light and easy to wear. You are charged only for the quantity of gold and the number and size of the Polkis used in each piece.

You shall handle all purchased products with care. In order to carry out the same, you can follow the below mentioned recommendations:
1. All jewellery is presented in a gift box.
2. Gold plated wire jewellery may tarnish with time and wear. It is advisable to polish it frequently with a clean, dry cloth to avoid tarnishing. However, semi-precious stones might be required to be cleaned with a damp cloth and touch of washing liquid to make them shine. Please dry the same carefully.
3. In order to protect your gold jewellery, it is recommended to store the same in the box provided with the purchased product and must be kept in a dry, cool place. All pieces must be kept individually to avoid any scratches.
4. Do not leave your jewellery hanging on a jewellery stand to avoid tarnishing quickly.
5. Always keep your jewellery away from direct sunlight.
6. It is advisable to avoid contact with perfume, chemicals, deodorant, etc. If you do spray perfume near or directly on your jewellery, it may cause it to tarnish. Further, do not spray perfume on the part of your body where you will be wearing the jewellery as even if the perfume has dried/ evaporated, it may cause it to tarnish.
7. To maintain the condition of your jewellery and keep it looking new, always remove your jewellery when showering, swimming or when undertaking any manual or domestic work.

The Website and all accompanying materials incorporated by the Firm are copyrighted or protected as registered or unregistered trademarks, by the Firm and/or its licensors. All rights are reserved.

The Firm grants you the non-exclusive, non-transferable, revocable, limited right to only use the Website for your personal and non-commercial use. Any use of the Website or its content other than for personal purposes is prohibited. Unless otherwise authorized, you may not use, copy, reproduce, modify, publicly perform or display, reverse engineer, create derivative works of, sell, auction, loan, lease, rent, distribute, transfer or disclose all or any part of the Website (including, without limitation, any screenshots, videos, documentation or manuals relating to the Website) except as provided in the Terms of Use. All other rights are reserved with the Firm.

The Firm has the right to take any legal action and seek damages for any infringement of design right or copyright by anyone, including, but not limited to other jewellers.

The Firm reserves the right to suspend or disqualify or stop providing access to the Website to you if you do not comply with Terms of Use or if the Website is investigating suspected misconduct. If you have any doubts about what you can do, please contact us at info@shikherjee.com to apply for permission to reproduce the content.

Your privacy is important to us. To better protect your privacy, we provide a Privacy Policy explaining our online information practices and the choices you can make about the way your information is collected, handled, dealt with and used at or in connection with the Website. By accepting these Terms you shall also be deemed to have accepted the terms of the Privacy Policy

You hereby indemnify, defend and hold harmless the Firm and all persons claiming under the Firm (“Indemnified Persons”) from and against any and all losses, claims, demands, liabilities, damages, costs or expenses, including reasonable legal fees and expert witness fees, resulting from your breach of any of the provisions mentioned in these Terms of Use, representations or warranties, and/or infringement by you of materials, copyrights and/or trademarks, including any claims against you alleging misuse or unauthorized usage of the Website, data and content available on the Website and/or from your use of the Website.

If any provision of the Terms of Use are invalid, unenforceable or prohibited by law, the Terms of Use shall be considered divisible as to such provision and such provision shall be imperative and the remainder of the Terms of Use shall be valid, binding and of like effect as though such provision was not included herein.

Any failure by the Firm to exercise or enforce any right or provision of the Terms of Use shall not operate as a waiver of such right or provision.

The Terms of Use shall be governed by, construed and enforced in accordance with the laws of India. You hereby consent and submit to the exclusive jurisdiction of the courts of Delhi, India and no other courts, for any action however so arising out of the Terms of Use.

If you have any questions, comments or concerns arising from the Website, the Privacy Policy or any other relevant terms and conditions, policies and notices or desires to provide input on the Website, material provided by another user or the use of the Website by another User, you may contact the Firm at Shikherjee Jewellers (I) LLP, 28, Jangpura Rd, near Kotak Mahindra Bank ATM, Jangpura, Bhogal, New Delhi, Delhi 110014 or by telephone +011-24370011, 9810117033 (available timings 10am to 9pm Tuesday to Sunday) or via email at info@shikherjee.com.

If you wish to lodge any complaints for misuse or abuse of the facilities available on the Website by another User, you may contact the Firm at Shikherjee Jewellers (I) LLP, 28, Jangpura Rd, near Kotak Mahindra Bank ATM, Jangpura, Bhogal, New Delhi, Delhi 110014 or by telephone +011-24370011, 9810117033 (available timings 10am to 9pm Tuesday to Sunday) or via email at info@shikherjee.com.